Policy & ProceduresPolicy & Procedures
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Software LicensesEvery installation of Thoroughbred software requires a supporting license. Our software license allows our business partners to develop applications based on Thoroughbred software development products and pass them onward. License ProtectionWe operate a system of security-coded activation keys in order to protect against unlicensed operation of our software. You can take advantage of this feature in your own applications protecting them as well. We ship our products with a 30 day temporary key to allow time for installation and approval. On expiration, the software will operate in a limited capacity. Prior to expiration, you should obtain a unique activation key from Thoroughbred. Activation keys can be obtained directly over the internet, or this web site (www.tbred.com) or by calling Thoroughbred. Value Added Reseller TermsAs a Value Added Reseller, a discount structure is agreed upon. You are entitled to the discounts described in that structure on purchases of Thoroughbred software that you make. There are no minimum purchase or volume commitments that you must make. Software Maintenance ProgramsOur Maintenance Program assures that customers gain the maximum benefit from their Thoroughbred products. The program is provided on an annual basis and features enhancement upgrades to new releases and maintenance updates to current releases. For further information and a complete program guide please call your Thoroughbred Sales Representative. The major features of the maintenance program are as follows:
Trade-in PolicyThoroughbred offers a trade-in value against your currently installed products. The trade-in allowance is determined or based on the length of time that the software has been installed and is calculated as a percentage of the current list price of the product at the time of trade-in. Thoroughbred also offers this trade-in policy to customers that are moving from another Business BASIC software environment (i.e. BBX and MAI) to a Thoroughbred Environment.
The trade-in price can be calculated using the following formula:
Trade-In Price = When trading in software you will need the serial number(s) of the currently installed version. Note: Only valid when moving to the same or greater amount of tasks. Please contact your Thoroughbred Sales Representative for details. Ordering Thoroughbred ProductsThe following information assists in ordering Thoroughbred Products. Please familiarize yourself with the information required to place an order. This will help Thoroughbred to expedite your requests. Please also inform your Thoroughbred Sales Representative of payment method and ship to address, along with any other pertinent information.
Select the Operating System and Hardware PlatformThoroughbred products are continuously ported and tested with the latest operating systems being shipped by hardware manufacturers. Occasionally, to ensure compatibility with the newest releases, it is possible that the most recent versions of Thoroughbred may not work with a version of a specific operating system. To select the correct platform, you need to identify the specific CPU and the version of the manufacturer's operating system. To accurately determine this information, refer to the label on the installation media of your operating system or execute the UNIX command (uname -a) at the system prompt. For additional information, refer to your UNIX OS manual or type (man uname) at the prompt for the on-line manual. Choose the number of tasksChoose the number of tasks required for your installation and refer to the specific platform price schedule for the task boundaries of that product. Select the latest version of ThoroughbredTo ensure that our customers take advantage of the latest features Thoroughbred incorporates into its software, every effort should be made to remain at Thoroughbred's current release level. Media formatStandard media format is CD. |