Solution-IV® e-ServiceSolution-IV® e-Service

eService™

Solution-IV eService enhances the Solution-IV Service Contract capabilities for your service department. Features include:

  • Call Assignment and new calls
  • Notes/readings
  • Modify/add/update information
  • Call History
  • Reports
  • Error codes and resolutions

Your Service Reps will be able to add new calls, get past service records, input service call notes, and order supplies and parts. eService will require the WebServices Module.

eService graphic screen